14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all purchases of Nexus Android Debugger. If you are not satisfied with the product for any reason, you may request a full refund within 14 days of your purchase date, no questions asked.
Refund Eligibility
To be eligible for a refund:
- The refund request must be made within 14 days of the original purchase date
- The request must be submitted through Paddle's order support system
Refund requests made after the 14-day period will be reviewed on a case-by-case basis at our discretion.
How to Request a Refund
All purchases are processed by Paddle.com Market Limited, which acts as the Merchant of Record. To request a refund:
- Visit paddle.net and locate your order
- Submit a refund request through Paddle's order support page
- Alternatively, contact Paddle's support team directly at help@paddle.com
Refunds are typically processed within 5-10 business days and returned to the original payment method.
Consumer Rights
If you are a consumer in the European Union, you have the right to cancel your purchase within 14 days of completing your transaction and receive a full refund, in accordance with EU Directive 2011/83/EU. This right applies regardless of the reason for cancellation. Consumers in other jurisdictions may have additional rights under local consumer protection laws.
Non-Refundable Situations
Refunds may not be granted in the following situations:
- Requests made more than 14 days after the purchase date (unless required by local law)
- Fraudulent or abusive refund requests
- Repeated purchases and refunds of the same product
Contact Us
If you have any questions about our refund policy, please contact us through the official channels on the Visual Studio Code Marketplace, or reach out to Paddle's support team for payment-related inquiries.